The purpose of this policy is to inform data subjects of how this organisation processes personal data via the website and the personal data affected in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

1.  IDENTITY AND CONTACT DETAILS OF THE DATA CONTROLLER.

PROSOLIA   INTERNACIONAL SL, whose address is C/ VIENTO Nº 14 (03006 ALICANTE) ALICANTE, holder of Tax Code (NIF) B97961452, contact telephone number 965296650 and email protecciondedatos@prosolia.com

 

You can check the identity and contact details of GRUPO PROSOLIA ENERGY companies acting as Co-Controllers of Data, requesting information by writing to the email address provided above.

 

2.  PURPOSES FOR WHICH YOUR PERSONAL DATA WILL BE PROCESSED

• USERS/BROWSERS OF THE DATA CONTROLLER’S WEBSITE

We will process the personal data that you enter in our web forms to:

• Respond to requests, complaints and incidents submitted through our contact channels included on the website.
• Understand the behaviour of persons browsing the website to detect possible computer attacks on our website.
• Comply with the direct legal obligations that govern our activities.
• Protect and exercise our rights or respond to claims of any kind.
• If applicable, send marketing messages relating to the goods or services that make up our activity and news or newsletters related to our sector. Your refusal to authorise us will make it impossible for us to send you this information.
• Manage and send you the quotation requested.
• Arrange and schedule a requested appointment. Your refusal to authorise us will make it impossible to schedule your appointment.
• CANDIDATES FOR JOB OFFERS OR JOB APPLICANTS

We will process the personal data that you enter in our web forms to:

• Manage your application in the recruitment process and keep you informed about it.
• Understand the behaviour of the person browsing the website to detect possible computer attacks on our website.
• Protect and exercise our rights or respond to claims of any kind.
• Send you messages regarding new job offers we make and tailor these to your needs, provided that you have already authorised us to send you such information.
• Transfer your data to entities belonging to the Prosolia Energy group (Prosolia Internacional S.L., Prosolia España SLU, Prosolia France SARL and Prosolia Portugal LDA).

3.  LEGAL BASIS OF THE PROCESSING

• USERS/BROWSERS OF THE DATA CONTROLLER’S WEBSITE
• The basis for processing your information is the consent you have given for us to process your data for the purposes indicated. The refusal to provide your personal data will mean that it is impossible to process your data for the purposes above.
• To comply with our legal obligations. In this case, data subjects may not refuse the processing of their personal data.
• In our legitimate interest to protect our image, business, and trajectory by preventing attacks on our website. In this case, data subjects may not refuse the processing of personal data, although, where appropriate, they may exercise the rights recognised in the “rights” section of this policy.
• CANDIDATES FOR VACANCIES AND JOB APPLICANTS
• The basis for processing your information is the consent you have given for us to process your data for the purposes indicated. The refusal to provide your personal data will mean that it is impossible to process your data for the purposes mentioned above.
• To comply with our legal obligations. In this case, data subjects may not refuse the processing of their personal data.
• In our legitimate interest to protect our image, business, and trajectory by preventing attacks on our website. In this case, data subjects may not refuse the processing of personal data, although, where appropriate, they may exercise the rights recognised in the “rights” section of this policy.

4.  DATA STORAGE TERMS AND PERIODS

The personal data provided will be kept for the time necessary to fulfil the purposes for which they were initially gathered.

Once the data are no longer necessary for the processing in question, they will be duly blocked and, where appropriate, made available to the competent public administrations and bodies, judges and courts and the Public Prosecutor’s Office during the limitation period of actions that may arise from the relationship with the customer and the storage periods specified by law.

In the event you have provided us with your resume, we will keep your data for a maximum period of one year from the receipt. At that time, it will be deleted unless you have updated your data or have authorised us to keep it for a longer period than indicated. For the appropriate purposes, you are now informed that you can revoke your consent at any time.

5.  AUTOMATED DECISIONS AND PROFILING

The website does not make automated decisions or create profiles.

6.  RECIPIENTS

During the duration of the processing of your personal data, the organisation may transfer your data to the following recipients:

• Judges and courts
• State Security Forces and Corps
• Other competent public authorities or bodies where the controller has a legal obligation to provide personal data.

7.  INTERNATIONAL DATA TRANSFERS

The organisation does not perform international data transfers.

8.   RIGHTS

Data subjects may request more information about the processing of their personal data and exercise their rights of access, correction, and deletion at any time free of charge, and request limited processing of their personal data, object to it, request portability of the data (where technically possible) or withdraw any consent given and, where appropriate, not to be the subject of decisions based solely on automated processing, including profiling.

You may do this using the forms enabled by the organisation or send a letter to the postal address or email referenced in the heading. For all purposes, please be informed that we may request your ID and any other similar documents to prove your identity, provided that this cannot be achieved by other less intrusive means.

If you believe your rights with regard to the protection of your personal data have been violated, particularly when you have been unable to exercise your rights, you can file a complaint with the competent Data Protection Control Authority (Agencia Española de Protección de Datos or Spanish Agency for Data Protection), through its website www.aepd.es

In compliance with the provisions of Article 21 of Law 34/2002 on Information Society Services and Electronic Commerce, if you do not wish to receive information about our services, you can unsubscribe by sending an email to protecciondedatos@prosolia.com, entering “UNSUBSCRIBE” in the subject line.

9.   TRUTHFULNESS OF THE DATA

The data subject guarantees that the data provided are true, accurate, complete, and up-to-date and undertakes to report any changes by means of the channels enabled for that purpose and specified in Section 1 of this policy. The data subject shall be liable for both direct and indirect damage caused as a result of the breach of this obligation.

Users providing data belonging to third parties declare that they do so with the consent of the data subjects and undertake to inform them of the information contained in this clause, holding the organisation harmless of all liability derived from any failure to comply with this obligation.

10. SOCIAL NETWORKS

To encourage you to participate in our activities and to keep you up to date with our news, please be informed that PROSOLIA INTERNACIONAL SL has created a profile on Social Networks.

All users are invited to join our social networks or groups. However, please note that unless we request your data directly from you (for example, through marketing actions, contests, promotions, or any other valid form), your data will belong to the corresponding Social Network; therefore, we recommend that you read their terms of use and privacy policies carefully and that you configure your preferences regarding the processing of your data.

11. AMENDMENTS AND UPDATES

This privacy policy may be modified/updated to comply with legal requirements in order to adapt this policy to instructions issued by the Spanish Data Protection Agency, or as a result of changes to our website.

Therefore, we advise users to reread the Privacy Policy regularly.

If you have any questions about this policy, you can contact PROSOLIA INTERNACIONAL SL by means of the forms provided by the organisation or send a letter to the postal address or email in the heading.